About Our Fees

At NRMC we bulk bill everyone (except those without a Medicare card) from Monday to Friday.  We use private billing on Saturdays, Sundays and Public Holidays.  We use private billing on these days due to the reduction of Medicare GP Item Numbers and high operating costs associated with weekends.  You are expected to pay your account on the day of the service.

All allied health service providers are independent and as such they determine their own fees. Currently their fees are Bulk Billed although it always pays to check directly with them.

There may be a charge with some procedures and dressings.

We are not responsible for third party billings (e.g. pathology, radiology and specialists). You should discuss with the providers their fee policy.

WorkCover charges may be covered by your employers WorkCover insurance company, however, this is not guaranteed and depends on whether your claim will be accepted.  You may become liable for your accounts if WorkCover does not accept your claim.  At the end of the day, you are responsible for paying your account.


Fees in Detail

Our Billing Policy

We are a bulk billing surgery for all patients Monday to Friday with mixed billing on Saturdays. On Saturdays bulk billing applies to all patients who hold a Concession Card or children 16 years and under.  Our private fees on Saturdays are determined by the doctor you see. Please ensure you are aware of any fees payable prior to your appointment.  Payment must be completed in full prior to departure from the Medical Centre.

Private Billing – No Medicare Card

  • Dr Mahmood
  • Dr Arshad
  • Dr Bontula
  • Dr Kamal
  • Dr Afrin
  • Dr Adda
Less than 5 minutes$30 – $40
5 minutes – 25 Minutes$50 – $60
25 minutes – 45 Minutes$70 – $90
More than 45 Minutes$100 – $120

Other Fees


Medicals are not covered by Medicare, the following out of pocket expenses apply:


Treatment Room Fee

Fees to be applicable from April 1st, 2020.

Additional Treatment Room Services

Fees will apply for additional services such as Spiro, Audio, ECG, Dressings, Urine test & Drug screen charge by QML

Prescription fee without attendance

$15 for existing patients of this practice only.

Completion of Specialist referral without attendance

$20 for existing patients of this practice only.

Nursing Home Fees

Our doctors look forward to continuing care for our patients who move to a nursing home in Rockhampton. For regular patients medical visits to nursing homes will usually be bulk-billed. For current residents of nursing homes or patients who attend other medical practices, acceptance of care by our doctors will incur fees. These can be obtained by contacting our practice.

Home Visits

Home visits are offered by our doctors to regular patients of our practice (within Rockhampton- 5km of the practice). We do not bulk-bill home visits. For fees on home visits please call our practice.

After-hours Care (Outside of our normal opening hours)

If you need to see a doctor after hours we recommend presenting to the Rockhampton Hospital Emergency Department.  If the matter is life-threatening call 000.  Queensland Health also offer a phone advice service at 13HEALTH (13 43 25 84)

Should you wish to see a doctor from North Rockhampton Medical Centre outside of our normal opening hours please call our Duty Doctor on 0472 639 192.  Attendance by one of our doctors will only be considered for urgent, but not life-threatening matters, and is at the discretion of the on-call doctor.  We will not attend for routine matters that can wait until regular opening hours.

Fees apply for after-hours care and the minimum out of pocket fee is $200 before 11pm and $400 after 11pm. We do not bulk-bill any after-hours care.

If you are in doubt regarding any fees and out of pocket expenses our Reception staff can assist you.

Financial Hardship

If you are in financial hardship please speak with your doctor or the Practice Manager for suitable repayment arrangements.  No patient will be refused medical care due to financial hardship.

Contact Details

Phone: (07) 4926 9199

Fax: (07) 4926 9177

158 Kerrigan Street, North Rockhampton 4701